Returns – Roxfit

If you would like to return or exchange a product purchased online please return it to us within 14 days of receiving your order along with a completed UK returns form .

Securely package your item including the returns form. Post your item to the address on page two of the returns form. We recommend Royal Mail Tracked or Signed For services, but we can accept any delivery service at our returns centre. 

We cannot reimburse postage for returns, other than for faulty products. 

It's important that any unwanted item, unless faulty, is returned in a re-saleable condition. This means you must keep all original packaging, tags and labels, and that the item is unused and undamaged. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to reject the return and send it back to you.